Shipping & Returns
Shipping
Returns
At littlemunchkinsplaydough.com, we offer a satisfaction-guaranteed shopping experience. We work extra hard to ensure fresh, superb products. We pride ourselves with responsive customer service. If for any reason you are not satisfied with your purchase of a product, you can return it for up to 14 days from the date of purchase. Please contact customer service: littlemunchkinsplaydough@hotmail.com
Please note that shipping costs are not refundable. Any product returned must be in the same condition it was received, in its original packaging, and mailed with the receipt. Customers are responsible for re-shipping fees.
Taxes, Duties & Import Documentation Policy
Please be aware that all international orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country. These charges are not included in the product price or shipping cost and are the sole responsibility of the customer.
It is the customer’s responsibility to:
- Check local customs regulations before placing an order.
- Ensure all required import documentation is accurately completed and submitted.
- Pay any applicable taxes or duties to receive their parcel.
We will not issue refunds for:
- Orders refused or returned to sender due to unpaid duties/taxes.
- Customers who fail to provide correct import documents or who decline to accept the shipment for any reason related to customs clearance.
By placing an order with us, you agree to these terms. We appreciate your understanding and cooperation.